A help desk program can be comprehensive without being confusing or difficult to learn. The intuitive interface of AccessAble Help Desk Professional Edition was designed to get support personnel up and running quickly. Dozens of reports are supplemented by a spreadsheet wizard to make getting information out as easy as it was to enter the information. Customizable web pages let users request support and technicians update data via browser.

• License: Shareware
• Language: English
• Release: 2004-12-31
• Size: 26 Mb
• Cost: 499.00 $

A help desk program can be comprehensive without being confusing or difficult to learn. The intuitive interface of AccessAble Help Desk Professional Edition was designed to get support personnel up and running quickly. Dozens of reports are supplemented by a spreadsheet wizard to make getting information out as easy as it was to enter the information. Customizable web pages let users request support and technicians update data via browser.

• License: Shareware
• Language: English
• Release: 2006-02-07
• Size: 22 Mb
• Cost: 499.00 $

Problem Solved! 4.6 is a comprehensive but easy to use help desk program which includes both a windows based application and a mini-http server that you have running in less than an hour. The web interface is generated dynamically so you do not need to know Java, CGI-Bin, Active Server Pages or even HTML. A wide variety of reports can be filtered using the Query Wizard. Multi user ready no extra cost.

• License: Shareware
• Language: English
• Release: 2004-12-28
• Size: 6 Mb
• Cost: 199.00 $

Web Help Desk is an affordable and intuitive web based help desk software, including: Incident Management - Asset Management - Two-way Email Integration - Knowledge Base - LDAP Synchronization - Reporting - & more. As a 100% web based, vendor neutral solution, the Web Help Desk provides a low cost of ownership, ultimate portability and simple implementation. Increase service desk productivity and customer support satisfaction with Web Help Desk.

• License: Shareware
• Language: English
• Release: 2008-06-04
• Size: 76 Mb
• Cost: Free

Help Desk for IIS is a web-based help desk software solution for delivering customer service and support. It easily installs on your web server as an ISAPI extension for Microsoft Internet Information Services. Your customers or technicians need no additional software other than a web browser. Help Desk for IIS gives you the ability to improve the productivity of your IT service team. It keeps your company organized and efficient.

• License: Shareware
• Language: English
• Release: 2006-08-02
• Size: 4 Mb
• Cost: 199.00 $

The Help Desk Toolkit offers the definitive guide to setting up and running a successful Help Desk-now updated and expanded to include the latest Web-based technologies.

• License: Shareware
• Language: English
• Release: 2006-06-20
• Size: 4 Mb
• Cost: 199.00 $

Help Desk designed to be operated via your web browser. Use it on the Internet, an Intranet or even run it locally on a stand-alone machine. Can be installed on any web server running a Microsoft Windows 95/98/NT/2000/2003/XP/Vista operating system. It can be accessed from any machine running a Javascript enabled web browser. Features:-Operator and end-user access. Automatic escalation. Email notification. Full Audit trail. etc.

• License: Shareware
• Language: English, French, German, Spanish
• Release: 2008-03-06
• Size: 2 Mb
• Cost: 950.00 $

awContactMgr lets you manage personalized information about people. This includes the ability to track the following: Contact, Events, Lists, Codes, Notes. The application allows you to edit and browse these. Features include -Searchable view of contacts and events, -Create list of contacts as XML or CSV, -Multiple contacts for a person, -Drop down selections, -Help files.

• License: Freeware
• Language: English
• Release: 2004-01-28
• Size: 477 Kb
• Cost: Free

Use your browser to track web links for users and sites. awLinkMgr lets you manage information about links to the web. Sort of a searchable bookmarker or web-link rolladex. This includes the ability to track the following. Site links and access info. Notes about the link The application allows you to edit and browse these. Features include Searchable view of sites. Searchable views of notes. Drop down selections. Help files.

• License: Shareware
• Language: English
• Release: 2004-01-28
• Size: 365 Kb
• Cost: Free

awSchedule is a dynamic, web enabled schedule and message board for small to large groups. You can view events in calendar,log, and agenda formats and can filter them using criteria such as time, place, event type. The administrative portal allows you to edit and browse the database. Applications include Church events, School events, School homework assignments, Meeting events. You may associate time, place, type and more to events.

• License: Shareware
• Language: English
• Release: 2004-01-28
• Size: 477 Kb
• Cost: Free

Resource booking application that tracks and shows scheduling of resources on the web. You can browse availability of resources, View bookings of resources, View resources, View those who can make bookings, View notes, Request a booking for a user. The administrator can create, edit, and objects. Features include Searchable views of availability, bookings, contacts. User role manager. Help files. Suited for a trusted environment.

• License: Shareware
• Language: English
• Release: 2004-01-28
• Size: 197 Kb
• Cost: Free

Polar Help Desk Free is fully featured help desk software with one named license free of charge. You can use it commercially to support your clients (unlimited number of clients). No trial period expiration, no additional fees, no obligations and no forms to fill out. Its features like incident management, knowledge base, email integration, reports and user friendly interface - helps you manage your support department.

• License: Freeware
• Language: English
• Release: 2007-02-19
• Size: 9 Mb
• Cost: Free

Polar Help Desk is a web based solution that helps you organize support department. With its features like incident management, knowledge base, email integration, reports and user friendly interface it helps you manage your support department.

• License: Commercial
• Language: English
• Release: 2006-03-30
• Size: 6 Mb
• Cost: 200.00 $

A comprehensive IT Help Desk program that makes it easy to record, update and report on Users, Support Requests, Computers, Software, Peripherals and more. Very intuitive and easy to filter, query and report on data. Web interface included. This release includes new and improved user interface and Report Builder to supplement the Report Wizard. Output reports to PDF files for easy emailing as attachments. No per user charges.

• License: Shareware
• Language: English
• Release: 2005-09-06
• Size: 9 Mb
• Cost: 479.00 $

Deliver software solutions to specification, on time and on budget with this powerful change management / configuration management / help desk solution. Tracks functional specifications / test cases / bugs and issues via the web.

• License: Commercial
• Language: English
• Release: 2003-05-08
• Size: 455 Kb
• Cost: 20.00 $

Software Planner helps you to improve the quality of your software releases and decrease software maintenance costs by providing you with tools for managing all phases of the software lifecycle. It includes the ability to track functional specifications, project deliverables, appointments, to do lists, test cases, and software defects. Also allows your team to collaborate by sharing documents and participating in discussion forums. Web-based.

• License: Commercial
• Language: English
• Release: 2003-05-08
• Size: 474 Kb
• Cost: 20.00 $

Comprehensive trouble ticket tracking software for help desks and call centers. User-friendly interface offers customizable screens, custom/required fields, knowledgebase, scrolling message bar, reports, queries, product and contract tracking, etc. Expansion modules run as set-and-forget services and are available for customer self-help via the Web, auto issue escalation, advanced data searches, Active Directory integration, email receive.

• License: Demo
• Language: English
• Release: 2008-05-13
• Size: 54 Mb
• Cost: 995.00 $

z/Scope Warp is a secure, GUI/HTML-enabled terminal emulator for accessing AS/400 iSeries and IBM Mainframes from Microsoft Windows platforms. Runs as a stand-alone and web-browser enabled, has multi-session/multi-connection capapabilities and provides secure access to SSL 2,3 and TLS 1.0 enabled hosts. Powerful, easy to use and customizable, allows system administrators to easily rejuvenate and integrate the legacy world with Windows platform.

• License: Commercial
• Language: English
• Release: 2004-10-25
• Size: 3 Mb
• Cost: Free

Easy to use helpdesk software,sensibly priced to suit all businesses. Two user licence included. No extensive training required. Easily configured to reflect the way that you work. Uses e-mail to keep everyone informed. Maintains a complete audit trail of all actions. Complete control over data presentation including conditional formatting, export to html, print preview, drag and drop grouping.

• License: Shareware
• Language: English
• Release: 2006-10-05
• Size: 4 Mb
• Cost: 180.00 $

Free multi-user helpdesk system - no timeouts, no tricks!!! Absolutely no charge for use. This is an earlier version of our helpdesk system and is completely free to use. Features: Audit Trail, E-mail notifications,Prioritize, Categorize, Flexible Reports.Maintain customer address and contact details,Transfer of jobs between operators.

• License: Freeware
• Language: English
• Release: 1999-01-01
• Size: 2 Mb
• Cost: Free